We're Here To Help
If you have an immediate need or know that you will be needing our services in the very near future, we are here to help. Contact us now and we can help ease the burden and assist with your planning needs.
You are not alone.
If you need assistance after 9:00 PM EST during the week or 8:00 PM EST on the weekend, please call us or fill out the form below and a friendly representative will be in touch with the following the day.
We Can Help
We have found over the years
that when a death occurs,
many families are not clear
on what immediate steps
should be taken.
It can be a highly emotional and confusing time when a loved one passes. For that reason, we have listed the immediate key steps that should be taken to ensure proper care for your loved one.
If there is an unexpected death in your home, call 911 immediately. Upon arrival, the medical team will provide specific instruction on next steps. If your loved one was under hospice care, call the hospice immediately and they will take charge of the situation.
As soon as possible, contact close family and friends, the deceased's physician (if a hospice is not involved), and the deceased's lawyer. If the deceased cared for any dependents, make arrangements immediately for their safe care.
Look for any written instructions (Letter of Instruction, Final Instructions, Disposition Authorization) for funeral or memorial service arrangements and burial or cremation arrangements. Determine if the deceased named a "Designated Agent" to take care of the arrangements. Also determine if the deceased left any direction on donating organs or tissue upon their death.
If you are the Designated Agent (or if there is none and you are taking responsibility), please contact us to schedule an arrangement conference to determine final arrangements.
If you would like more details on how to plan a funeral, feel free to review our step-by-step planning guide.
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Personal Items of the Deceased the Family Should Bring to the Arrangement Conference
To ensure a productive and efficient meeting during this stressful time, the following items and information regarding the deceased should be collected prior to the meeting.
- Completed Planning Guide with final arrangements. If not available:
• Date of birth
• The complete legal name with correct spelling
• Social security number
• Parents’ names with the mother's maiden name
• Occupation when working
- Will or letter of instructions
- Military service and discharge papers
- Clothing including undergarments,but no jewelry
- A recent photo of the deceased for identification purposes
- Photos of the deceased for the Life Story DVD
- Music suggestions for service
- Prayers or passages for memorial folders or prayer cards